Terms of service

TERMS OF SERVICE

Effective Date: 7/28/2026
**Last Updated: 7/28/2026 **

These Terms of Service (“Terms”) govern your access to and use of cbcbackroom.com, including its products, content, checkout features, customer accounts, communications, and related services collectively referred to as the “Services.”

The Services are operated by CBC Backroom, also displayed on the website as cbc store (“CBC Backroom,” “CBC,” “we,” “us,” or “our”).

By accessing the Services, creating an account, submitting an order, or purchasing a product, you agree to these Terms, our Privacy Policy, and our separate Return & Refund Policy.

Please do not use the Services or place an order if you do not agree to these policies.

1. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to purchase through the Services.

If you are under the age of majority where you live, you may only use the Services or place an order with the permission and involvement of a parent or legal guardian.

By placing an order, you represent that:

The information you provide is accurate and complete.
You are authorized to use the selected payment method.
Your purchase and use of the Services are lawful.
You agree to comply with these Terms.

2. Our Store

CBC Backroom operates an independent resale store offering products that may include sneakers, shoes, coats, clothing, accessories, electronics, AirPods, and related merchandise.

Product inventory may be limited. Products may sell out or become unavailable without notice.

Adding an item to your cart does not reserve the item or guarantee its availability.

We may limit the number of products purchased by any person, household, customer account, payment method, billing address, or shipping address.

3. Independent Reseller Disclosure

CBC Backroom is an independent reseller unless a product listing expressly states otherwise.

CBC Backroom is not sponsored by, endorsed by, authorized by, or formally affiliated with the brands, manufacturers, designers, trademark owners, or distributors whose products may appear through the Services.

Brand names, product names, logos, photographs, and trademarks belong to their respective owners and are used for identification and product-description purposes.

4. Product Authenticity

CBC Backroom does not knowingly sell counterfeit merchandise.

Products may be obtained through independent suppliers, individual sellers, distributors, secondary-market sources, retail channels, or other resale channels.

Customers who have a reasonable concern about the authenticity of an item must contact us promptly at cdctybusiness@gmail.com.

We may request:

The customer’s order number.
Photographs or video of the product.
Photographs of labels, serial numbers, tags, or packaging.
A description of the customer’s concern.
Return of the product for inspection.
Information from a qualified third-party authentication service.

Authenticity claims will be handled under our separate Return & Refund Policy and applicable law.

5. Product Descriptions

We attempt to present product names, photographs, sizes, colors, materials, condition, features, and prices accurately.

However:

Screen settings and lighting may affect how colors appear.
Product sizing may vary between brands.
Packaging may differ from photographs.
Minor manufacturing or packaging variations may occur.
Resale items may show disclosed signs of storage, handling, or prior ownership.
Product names may be shortened or informal resale descriptions.

Customers are responsible for reviewing the product listing, selected size, selected color, quantity, condition, price, and shipping information before completing checkout.

6. Orders

Submitting an order is an offer to purchase the selected products.

An automated order confirmation only confirms that we received your order. It does not guarantee final acceptance, availability, or shipment.

We may accept an order by:

Sending a shipment confirmation.
Providing the product for an agreed pickup.
Otherwise expressly confirming acceptance.

We may refuse, hold, limit, or cancel an order because of:

Product unavailability.
An inventory error.
An incorrect price or product description.
Suspected fraud or unauthorized payment activity.
Failed payment verification.
An incomplete or invalid shipping address.
Purchasing-limit violations.
Automated, abusive, or reseller purchasing activity.
A violation of these Terms.
A technical or checkout error.
A shipping restriction.

If we cancel an order after collecting payment, we will refund the canceled portion of the order.

7. Pricing and Taxes

Unless otherwise stated, prices are shown in U.S. dollars.

Prices may change at any time before an order is accepted.

Applicable taxes, shipping fees, discounts, and other charges will be displayed during checkout when available.

We may correct an obvious pricing, inventory, promotional, or typographical error even after an order has been submitted.

If correcting an error materially changes your order, we may contact you for approval or cancel and refund the affected order.

8. Payment

Available payment methods may include payment cards, digital wallets, PayPal, Shop Pay, or other payment options displayed during checkout.

Payments may be processed by Shopify, PayPal, card networks, banks, wallet providers, cryptocurrency-payment providers, or other third-party payment processors.

By submitting payment information, you represent that you are authorized to use the selected payment method.

You authorize CBC Backroom and its payment processors to charge the payment method for:

The product price.
Applicable taxes.
Shipping costs.
Any other amount clearly disclosed before checkout.

Payment options may be added, removed, restricted, or changed without notice.

9. Promotional Codes

CBC Backroom may offer discount codes, free-shipping codes, bulk-order promotions, or other limited promotions.

Promotions:

May have eligibility requirements.
May apply only to selected items.
May require a minimum quantity or order amount.
May expire or be withdrawn.
May not be combined unless expressly permitted.
Have no cash value.
Do not guarantee product availability.

We may reject or cancel promotional discounts obtained through fraud, manipulation, technical errors, automated activity, duplicate accounts, or unauthorized distribution.

A return that causes an order to no longer meet the requirements of a bulk or quantity-based promotion may cause the refund to be recalculated based on the products kept by the customer.

10. Shipping

CBC Backroom may advertise a general shipping or processing timeframe. Unless a product listing or checkout disclosure expressly states otherwise, advertised timeframes are estimates and are not guaranteed delivery dates.

Order processing time and carrier transit time are separate.

Delivery may be affected by:

Carrier delays.
Weather.
Holidays.
High order volume.
Address errors.
Fraud or payment reviews.
Supplier or inventory delays.
Service interruptions.
Events outside our reasonable control.

When we cannot ship an order within the timeframe provided, we may contact the customer with a revised estimate, permit cancellation, or cancel and refund the affected order as required by applicable law.

11. Shipping Addresses

Customers must provide a complete and accurate delivery address.

Contact us immediately if an address must be corrected. We cannot guarantee that an address can be changed after the order enters processing or shipment.

CBC Backroom is not responsible for delays or delivery problems caused by:

An incorrect or incomplete address.
Failure to include an apartment or unit number.
Refusal of delivery.
Failure to retrieve a package.
Unauthorized address forwarding.
An address change requested after shipment.

Additional charges caused by an incorrect, incomplete, refused, or undeliverable address may be charged before reshipment or deducted from an eligible refund where permitted by law.

12. Tracking and Delivery

Tracking information may be sent to the email address or telephone number associated with the order.

Customers are responsible for monitoring tracking and promptly reporting delivery problems.

When tracking shows a package as delivered, the customer should first:

Confirm the shipping address.
Check entrances, mailrooms, parcel lockers, and nearby delivery locations.
Ask household members or building staff.
Contact the shipping carrier.
Contact CBC Backroom if the package remains missing.

We may request carrier records, photographs, a written statement, identity verification, or other information needed to investigate a missing-package claim.

13. Returns and Refunds

All returns, exchanges, damaged-product claims, incorrect-item claims, authenticity concerns, canceled orders, and refunds are governed by our separate Return & Refund Policy.

The Return & Refund Policy is incorporated into these Terms by reference.

Customers should review that policy before purchasing.

Nothing in these Terms or the Return & Refund Policy limits any consumer right that cannot legally be waived.

14. Order Cancellations

Cancellation requests must be submitted as soon as possible.

We cannot guarantee that an order can be canceled after it has entered processing, been packaged, been submitted to a supplier or fulfillment provider, or been shipped.

When an order can no longer be canceled, the customer may request a return after delivery if the product qualifies under the Return & Refund Policy.

15. Customer Accounts

The Services may allow customers to create accounts, review orders, store preferences, or check out more quickly.

Customers are responsible for:

Providing accurate account information.
Maintaining the confidentiality of account credentials.
Activities performed through their accounts.
Promptly reporting suspected unauthorized access.

We may suspend or terminate an account used fraudulently, unlawfully, abusively, or in violation of these Terms.

16. Reviews and Submitted Content

Customers may be able to submit reviews, comments, messages, photographs, feedback, questions, or other content.

You retain ownership of your original content.

By submitting content intended for publication or promotional use, you grant CBC Backroom a nonexclusive, worldwide, royalty-free license to host, reproduce, format, display, and use that content in connection with operating and promoting the Services.

You represent that your submitted content:

Is accurate to the best of your knowledge.
Does not violate another person’s rights.
Is not unlawful, threatening, defamatory, fraudulent, or deceptive.
Does not contain malware or harmful code.
Does not reveal another person’s private information without permission.

We may remove, reject, or decline to publish submitted content.

17. Prohibited Conduct

You may not use the Services to:

Violate a law or regulation.
Commit fraud.
Submit an unauthorized payment.
Misrepresent your identity.
Circumvent quantity or purchasing limits.
Abuse promotional codes.
Submit false returns, claims, or payment disputes.
Introduce malware or malicious code.
Interfere with the security or operation of the website.
Access another customer’s account.
Scrape or extract website content through unauthorized automated means.
Copy or impersonate CBC Backroom’s branding.
Harass, threaten, or abuse another person.
Infringe intellectual-property, privacy, or other legal rights.

We may cancel orders, restrict access, terminate accounts, preserve records, or take other appropriate action in response to prohibited conduct.

18. Chargebacks and Payment Disputes

Customers should contact us at cdctybusiness@gmail.com before initiating a payment dispute so that we have an opportunity to investigate the issue.

Nothing in these Terms prevents a customer from exercising valid rights through a bank, card issuer, payment processor, or applicable law.

However, knowingly making a false claim, falsely reporting an authorized purchase as unauthorized, or retaining merchandise after obtaining an improper refund may constitute fraud.

We may submit relevant order records, tracking information, account records, customer communications, and other evidence when responding to a payment dispute.

19. Intellectual Property

The Services and their original content—including the CBC Backroom name, website design, graphics, product photographs owned by us, text, logos, and promotional materials—are owned by or licensed to CBC Backroom and protected by applicable law.

You may use the Services only for lawful personal shopping purposes unless we provide written permission for another use.

These Terms do not transfer ownership of CBC Backroom intellectual property or any third-party trademark displayed through the Services.

20. Third-Party Services

The Services may use or link to third-party platforms, including:

Shopify.
Payment processors.
Shipping carriers.
Authentication services.
Analytics providers.
Social-media platforms.
Digital-wallet providers.
External websites.

Third-party services may be governed by their own terms and privacy policies.

CBC Backroom does not control and is not responsible for every third-party platform’s availability, security, content, practices, or performance.

21. Privacy

Our collection, processing, use, and disclosure of personal information are governed by our Privacy Policy.

If these Terms conflict with the Privacy Policy concerning personal information, the Privacy Policy controls for that issue.

22. Service Availability

We may update, suspend, restrict, modify, or discontinue any part of the Services.

We do not guarantee that the Services will always be uninterrupted, secure, accurate, error-free, or available on every device.

We may correct errors involving products, descriptions, prices, discounts, shipping charges, inventory, or availability.

23. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided on an “as available” basis.

Except for express promises made in these Terms, the Return & Refund Policy, an applicable product listing, or rights that cannot legally be excluded, CBC Backroom disclaims implied warranties to the fullest extent permitted by law.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, the exclusions apply only to the extent legally permitted.

24. Limitation of Liability

To the fullest extent permitted by law, CBC Backroom and its owners, employees, contractors, agents, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the Services or a product purchase.

To the fullest extent permitted by law, CBC Backroom’s total liability arising from a particular order will not exceed the amount paid to CBC Backroom for the product giving rise to the claim.

These limitations do not apply to liability that cannot legally be limited or excluded.

25. Indemnification

To the extent permitted by law, you agree to indemnify and hold CBC Backroom harmless from third-party claims, liabilities, damages, and reasonable expenses resulting from:

Your unlawful use of the Services.
Your material violation of these Terms.
Your infringement of another person’s rights.
Fraudulent activity performed through your account.

This provision does not require a customer to indemnify CBC Backroom for CBC Backroom’s own unlawful conduct, negligence, or breach of these Terms.

26. Suspension and Termination

We may suspend or terminate access to the Services when we reasonably believe a customer has:

Violated these Terms.
Engaged in fraud.
Created a security risk.
Abused ordering, promotional, return, or payment-dispute systems.
Engaged in unlawful or threatening conduct.

Termination does not eliminate rights or obligations that arose before termination.

27. Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law rules.

Disputes that cannot be resolved informally may be brought in a court with lawful jurisdiction in Maryland.

This provision does not deprive a customer of any mandatory consumer protections that apply based on the customer’s location.

28. Changes to These Terms

We may update these Terms to reflect changes to the Services, business operations, technology, or legal requirements.

Updated Terms will be posted with a revised “Last Updated” date.

Changes apply prospectively unless otherwise permitted by law.

Continued use of the Services after updated Terms take effect constitutes acceptance of the updated Terms.

29. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be enforced to the greatest extent legally permitted or removed if necessary.

The remaining provisions will continue in effect.

30. No Waiver

Failure to enforce a provision of these Terms does not waive the right to enforce it later.

Any waiver must be express and in writing.

31. Entire Agreement

These Terms, the Privacy Policy, the Return & Refund Policy, applicable product listings, and checkout disclosures form the agreement between the customer and CBC Backroom concerning the Services.

When a product listing or checkout disclosure directly conflicts with these Terms regarding a specific order, the more specific disclosure will control for that order unless prohibited by law.

32. Contact

Questions concerning these Terms may be submitted through the website contact form or sent to:

CBC Backroom / cbc store
Email: cdctybusiness@gmail.com
Address: 21950 Barkentine Ct, California, Maryland 20634, United States
Website: cbcbackroom.com